Nominal Vault | Operational Intelligence for Australian Service Businesses
Enterprise LLM Integration
Automated Revenue Recovery
Operational Bottleneck Removal
ACMA Compliant Sending
Quiet Revenue Protection · Australia

HOW MUCH DID
YOUR BUSINESS
LOSE LAST WEEK?

Most Australian service businesses are quietly leaking six figures a year through missed calls, unasked reviews, and customers who simply drifted away. We find the exact number — then we plug the leak using advanced operational infrastructure.

Calculate Your Leak See The Instruments
Missed Call Text-Back •
AI Voice Receptionist •
Review Automation •
Omni-Channel Agents •
Win-Back Campaigns •
Spam Act Compliant •
Missed Call Text-Back •
AI Voice Receptionist •
Review Automation •
The Diagnostic

A NUMBER, NOT A GUESS.

Enter three honest numbers about your business. We will show you — live — approximately how much revenue is leaking out of your practice every year. The math is visible. The assumptions are conservative. The number will probably surprise you.

Live Calculation
What a new patient is worth across their lifetime with you
/ per customer $3,500
$200$15,000
Honestly — how many go to voicemail, silence, or reception-too-busy
/ per week 5
030
Patients you haven't seen in over 12 months
/ total 300
02,000
Estimated Annual Leak
$284,700
AUD · PER YEAR · EX. GST
IMissed calls never recovered $273,000
IIDormant customers not reactivated $7,500
IIIReviews not captured (ranking drag) $4,200
Plug This Leak
The Three Exits

WHAT WE QUIETLY PLUG.

Three quiet exits, every week, in every service business across Australia. None of them feel like losses — which is precisely why they compound into the largest line items on your P&L.

01

The Unanswered Phone

Thirty percent of calls to Australian service businesses go unanswered. The caller dials the next name on Google before you've finished the job you were on. You never knew the opportunity existed.

02

The Quiet Profile

Unhappy clients are motivated to complain. Satisfied ones need to be asked. Without an automated review engine, your profile becomes a skewed liability and it costs you every search you don't rank for.

03

The Forgotten Client

A fifth of your CRM hasn't transacted in six months. They didn't leave — they got busy. A single, well-timed, conversational message brings them back. Nobody has time to send it.

The Instruments

SIX INSTRUMENTS.
ONE PANEL.

We operate as your technical partners. We engineer, deploy, and maintain this entire ecosystem directly into your business, meaning you have zero new software to learn.

Instant Missed Call Response

Within 60 seconds of a missed call, our system automatically texts the caller on your behalf. This immediate intervention stops them from dialing a competitor and keeps your business in the conversation. Active 24/7.

Core Tier

Google Review Requests

Triggered automatically after a completed appointment or closed job. A compliant SMS invites the client to leave a review via a direct link. Consistently builds your Google ranking using genuine client satisfaction.

Core Tier

Database Reactivation

The system actively scans your connected database daily. Clients who have lapsed past a specific timeframe automatically receive a conversational, tailored SMS to reactivate them and drive a new booking.

Core Tier

Conversation AI Agent

AI trained on your business handles website chat, Instagram DMs and Facebook messages 24/7 — qualifying leads and booking appointments directly onto your calendar without human involvement.

Growth + Elite Tier

AI Voice Receptionist

Never miss an after-hours opportunity. Our conversational AI answers the phone, engages callers with human-like latency, captures their details, and routes urgent messages instantly.

Elite Tier Only

AI Review Response Engine

Every Google review — positive or critical — receives a professionally crafted, SEO-optimised AI response within minutes. Shows dedication to customer service and actively boosts local search ranking.

Growth + Elite Tier
The Caretaker Protocol

NOTHING LEAVES WITHOUT
YOUR APPROVAL. EVER.

Phase 01: Strategy & Discovery

A focused 30-minute consultation. We analyze your booking software, operational workflow, and define the custom messaging tone required for your specific business. No technical execution is required from your end.

Phase 02: The Build & Compliance

You pay the one-time setup fee here. We provision your dedicated Australian number, draft your specific templates, and integrate the workflows. We ensure absolute legal alignment. This process is generally completed within 48 to 72 hours.

Phase 03: Live Test & Silence

You review and approve all templates. We conduct a live test. Once you give the green light, the system is activated to run silently in the background. Only at this point does your monthly subscription commence.

Infrastructure Simulator

TEST THE ENGINE.

Select a module and enter your business name below. Our infrastructure connects to enterprise Large Language Models (LLMs) to instantly generate customized, compliant responses specifically for your business.

Enterprise Output
Awaiting initialization...

Legal Architecture

BUILT STRICTLY TO THE LAW.
NOT AROUND IT.

Marketing automation in Australia is highly regulated. Minor oversights result in severe financial penalties from ACMA. Compliance is not an afterthought; it is the foundation of our entire build process. This is our operational moat.

  • Mandatory Opt-Outs: Every template includes a clear, cost-free opt-out (e.g., "Reply STOP"). Processed instantaneously.
  • Sender Identification: Messages explicitly identify your business, fulfilling ACMA transparency requirements.
  • Compliant Sending Hours: Automations are hard-coded to only dispatch within legally permissible hours.
  • Local Infrastructure: We utilize registered Australian (+61) mobile numbers, ensuring readiness for upcoming ACMA Sender ID registry mandates.
System Audit: Spam Act 2003 (Cth) Protocols Active. General information only. We adhere to stringent operational protocols to minimize your liability.
The Rate Card

TRANSPARENT ARCHITECTURE.

No lock-in contracts. Month-to-month subscription. Generous baseline volumes included, with fully transparent billing for high-volume requirements so you never miss a lead to save a dollar.

🔒

SUBURB EXCLUSIVITY ENFORCED

To protect the competitive advantage of our clients, we strictly limit our partnerships to a maximum of three businesses per industry, per suburb. Once capacity is reached, new applications are waitlisted.

Core

$399

AUD / Month (ex-GST)
One-time build fee: $199

Pure automation. No AI add-ons. Zero hidden costs.

  • ✓
    24/7 Missed Call Text-Back
  • ✓
    Review Request Automation
  • ✓
    Win-Back Campaigns
  • ✓
    Dedicated +61 Mobile Number
  • ✓
    Real-Time Performance Dashboard
  • ✓
    300 SMS Included Monthly
  • Extra SMS charged at $0.09 each. No surprises.
Select Core
Recommended

Growth

$599

AUD / Month (ex-GST)
One-time build fee: $299

Adds the full AI layer — reviews, chat and social DMs.

  • ✓
    Everything in Core
  • ✓
    Conversation AI (Chat + Social DMs)
  • ✓
    AI Review Response Engine
  • ✓
    Priority Same-Day Support
  • ✓
    600 SMS Included Monthly
  • Extra SMS charged at $0.09 each. No surprises.
Select Growth

Elite

$899

AUD / Month (ex-GST)
One-time build fee: $499

Adds AI voice — your phone answered after hours, 24/7.

  • ✓
    Everything in Growth
  • ✓
    AI Voice Receptionist (After Hours)
  • ✓
    Booking System Integration
  • ✓
    Dedicated Account Manager
  • ✓
    1,500 SMS Included Monthly
  • Extra SMS charged at $0.09 each. No surprises.
Select Elite
Common Questions

CLARITY BEFORE COMMITMENT.

Yes, but transparently. Every plan includes a generous baseline of SMS segments (e.g., 300 on Core). If your volume exceeds this due to high business activity, we pass through a standard $0.09 AUD per extra segment rate. We do not artificially throttle your account or block leads—we ensure every opportunity is captured, and we inform you if your volume approaches the baseline cap.
We do not charge recurring fees before you are operational. First, you pay the one-time setup fee. We then build and configure your system, ensuring legal compliance (generally a 48-72 hour process). Once the build is complete and you approve the live test, the system is turned on. Only then does your monthly subscription begin.
Absolutely none. We are a "Done-For-You" agency, not a software provider. We handle the entire technical architecture, API connections, compliance logic, and ongoing maintenance. Your only job is to operate your business and respond to the clients our system re-engages for you.
The system processes the opt-out instantly and automatically. That individual's phone number is flagged in the database, and the system is hard-coded to prevent any future automated marketing messages from being sent to them. This ensures absolute compliance with the Spam Act 2003 (Cth).

EVALUATE LIVE.

Schedule a brief, no-obligation technical demonstration. We will run a live simulation and walk you through the operational architecture.

Book An Operational Audit